Terms & Conditions

🎮 Welcome to ScrimZone India

These Terms & Conditions ("Terms") govern your use of ScrimZone India, a BGMI gaming platform. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

1. Acceptance of Terms

By creating an account or participating in tournaments on ScrimZone India, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Eligibility Requirements

2.1 Account Requirements

• Valid government-issued ID for KYC verification
• Active mobile number and email address
• Valid payment method for transactions
• BGMI account in good standing

2.2 Geographic Restrictions

Our services are available to residents of India only. Users from restricted jurisdictions may not participate in tournaments or withdraw winnings.

3. Account Registration and Security

3.1 Account Creation

• You must provide accurate and complete information
• One account per person - multiple accounts are prohibited
• You are responsible for maintaining account confidentiality
• Account sharing or transfer is strictly forbidden

3.2 Account Security

• Use strong, unique passwords
• Enable two-factor authentication when available
• Report suspicious activity immediately
• You are liable for all activities under your account

4. Tournament Rules and Fair Play

4.1 Match Conduct

• Follow all BGMI game rules and community guidelines
• Maintain sportsmanship and respect towards all players
• Report violations through official channels
• Accept tournament results and rankings gracefully

4.2 Tournament Participation

• Register with accurate team information
• Join matches at scheduled times
• Use approved devices and stable internet connection
• Comply with tournament-specific rules

5. Payment Terms and Financial Transactions

5.1 Entry Fees

• All entry fees are non-refundable once tournament begins
• Payment processing fees may apply
• Failed payments may result in registration cancellation

5.2 Prize Distribution

• Prizes are distributed within 24-48 hours after tournament completion
• Minimum withdrawal amounts apply (₹100)
• KYC verification required before first withdrawal
• Processing fees may apply to withdrawals

5.3 Payment Methods

We accept UPI, Paytm, bank transfers, and other approved payment methods. All transactions are processed through secure, PCI-compliant gateways.

6. Responsible Gaming

6.1 Gaming Addiction Awareness

If you or someone you know shows signs of gaming addiction, please seek help from professional resources. We provide links to support organizations and counseling services.

7. Intellectual Property

7.1 Platform Content

All content on ScrimZone India, including logos, graphics, and software, is protected by intellectual property laws and belongs to ScrimZone India or our licensors.

7.2 User Content

• You retain ownership of content you create
• You grant us license to use your content for platform purposes
• You are responsible for ensuring your content doesn't violate others' rights

8. Disclaimers and Limitation of Liability

8.1 Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We are not liable for service interruptions due to maintenance, technical issues, or force majeure events.

8.2 Gaming Risks

Esports and gaming involve inherent risks. We are not responsible for:

• Loss of in-game items or progress
• Technical issues affecting gameplay
• Disputes between players or teams
• Changes to BGMI game mechanics by Krafton

8.3 Financial Disclaimers

While we use secure payment systems, we are not liable for:

• Banking or payment processor errors
• Unauthorized transactions due to account compromise
• Currency fluctuations or exchange rate changes

9. Termination and Suspension

9.1 Account Termination

We reserve the right to terminate or suspend your account for violations of these Terms, including but not limited to:

• Cheating or unfair play
• Fraudulent activities
• Harassment of other users
• Violation of applicable laws

9.2 Appeal Process

You may appeal account suspensions through our support system. Appeals are reviewed within 48 hours, and decisions are final.

10. Dispute Resolution

10.1 Internal Resolution

• Contact our support team for dispute resolution
• Provide evidence and detailed explanation
• Most disputes resolved within 7 business days

10.2 Escalation

If internal resolution fails, disputes may be escalated to:

• Independent arbitration panel
• Consumer court in Mumbai, Maharashtra
• Relevant gaming regulatory authorities

11. Governing Law and Jurisdiction

These Terms are governed by Indian law. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra, India.

12. Changes to Terms

We may update these Terms periodically. Material changes will be notified via email or platform announcements. Continued use after changes constitutes acceptance.

13. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

15. Acknowledgment

By using ScrimZone India, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.