Contact ScrimZone India

1. Eligibility

Players must be 18+ years old and Indian residents with valid KYC documents.

2. Game of Skill

BGMI is recognized as a game of skill under Indian law. Winnings are based on player performance and strategy.

3. Fair Play

Use of cheats, hacks, emulators, or any unfair means will result in immediate disqualification and account termination.

4. Tournament Completion

Tournaments are completed within 24-48 hours after verification and results are published.

5. Responsible Gaming

We promote responsible gaming. Players can set spending limits and self-exclusion periods.

Data Collection

We collect personal information for KYC compliance, tournament participation, and payment processing.

Data Security

All data is encrypted and stored securely. We comply with Indian data protection laws.

Third Party Sharing

We do not sell or share personal data with third parties except for legal compliance.

Cookie Policy

We use cookies to enhance user experience and analyze platform usage.

Entry Fee Refunds

Entry fees are non-refundable once a tournament starts. Refunds are only provided for cancelled tournaments.

Technical Issues

In case of technical issues affecting gameplay, we may provide refunds or tournament credits at our discretion.

Refund Process

Refunds are processed within 5-7 business days to the original payment method.

Age Restriction

Our platform is strictly for players aged 18 and above. Age verification is mandatory for all participants.

Spending Limits

Set daily, weekly, and monthly spending limits to control your gaming expenses. Contact support to modify limits.

Self-Exclusion

Players can self-exclude for periods ranging from 24 hours to permanent. During exclusion, account access is restricted.

Support & Helpline

If you need help with gaming addiction, contact:

• Gamblers Anonymous India: www.gamblersanonymous.org.in
• National Helpline: 1800-XXX-XXXX (Available 24/7)
• Local Support Groups: Search online for groups in your area

Skill-Based Gaming

BGMI is recognized as a game of skill under Indian law. Our tournaments focus on player skill, strategy, and performance rather than chance.

Required Documents

Valid Aadhaar Card and PAN Card are mandatory for account verification.

Verification Process

KYC verification typically takes 24-48 hours. You can play practice matches while verification is pending.

Document Security

All KYC documents are stored securely and used only for compliance purposes.

Failed Verification

Accounts failing KYC verification will be restricted from competitive tournaments.